At Dave’s Removals we believe we provide our customers with quality, valuable services at a fair price. Our experienced and reliable staff of 11 removalists offer services to the entire Shoalhaven, Nowra, Dapto, and Wollongong areas.

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55 or 65 cubic meter truck

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What is your rate structure?

Our rates are published in hourly blocks of time and are all exclusive of GST. You pay only for the time we arrive at your door step until the time we leave the drop off location. There is a 30 minute call out charge to cover the time it takes to get to and from your locations. We do not estimate durations of moves over the phone.

Can I get a firm quote?

Yes. If you require we can visit you at your home or office to complete a full assessment and provide a firm quote.  Contact us to arrange a free, no obligation consultation.

Do you charge tolls?

Getting to and from your locations we do not charge you tolls. If you direct us to use motorways (your removalists will discuss the route to the next premises on the day) we will add the toll charge at cost to the invoice. Remember, using tolls cuts down our travel time and will end up saving you money.

Can I help the removalists?

Sure. You may not enter our trucks due to liability reasons, but it is your stuff we are transporting, so you may help us move it to and from the back of the vehicle. If you do want to help to reduce costs we suggest you leave the large and difficult pieces to us (that is why you have employed us after all). We may ask you follow our direction to ensure we coordinate your move in the most efficient way.

What are your payment terms?

Payments by EFTPOS and Cash Accepted. We do not accept cheques under any circumstances so please do not ask. If you are paying in cash please ensure you have enough money on you on the day to settle your bill. Credit card purchases will incur a $10-$20 processing surcharge depending on the card.

I don’t know what size truck or team I need. Can you help?

Yes. Use our simple online Space Calculators to easily establish what vehicle will suit your move. If you require more assistance feel free to contact us. We will confirm all details with you personally before the day of your move to ensure we send the right vehicle.

What about removals insurance?

We suggest you read our removals insurance page for full details. We hold certain insurances as professional removalists. However, your furniture and items will be transported at your own risk, so we do recommend you take out removals insurance. Check your home and contents policy – some cover your goods during a move. We are safe movers, but we want you to be covered during a move

I have a complaint. What can I do?

Our teams are trained in customer service – our removalists work hard to satisfy you, and most disputes can be resolved on the spot during your relocation. In the unlikely event you are still unhappy with our service for any reason please call us at 1300-MOVE33 as soon as possible so we discuss the situation personally. You may also contact us online.